Speedway support

How can we help?

Get help with your Speedway account, subscriptions, billing, payments, business operations, apps and integrations. Speedway Support is the central support contact for the Speedway ecosystem.

Contact Speedway Support

[email protected]

When contacting us, include the email address connected to your Speedway account and, where relevant, your business name, order, invoice or subscription reference. Please do not send passwords, one-time codes, full card numbers or other authentication secrets by email.

Accounts & security

Sign-in, account access, verification, device access, profile details and account security questions.

Billing & subscriptions

Speedway software subscriptions, invoices, renewals, plan changes, subscription payments and billing references.

Payments & transactions

Questions about Speedway payment status, receipts, payment references, refunds or transaction issues connected to a Speedway service.

Business operations

Central, Cashier/POS, CrewHQ, BOH, KDS/SDS, inventory, webstore, QR ordering and connected operational workflows.

Speedway Go & Crew

Customer and workforce app access, orders, bookings, notifications, assigned work, delivery and account questions.

Integrations & technical help

Integration Hub, connected providers, APIs, domains, webhooks, data connections and technical troubleshooting.

For billing and subscription questions

If your question relates to a direct Speedway subscription or Speedway-issued invoice, include the invoice, subscription or payment reference shown in your account or receipt. This helps us identify the correct billing record without asking you to send sensitive payment credentials.

Policies and privacy

Speedway's public Terms of Service and Privacy Policy apply to Speedway services. Privacy-specific enquiries can be sent through Speedway Support with the subject Privacy Enquiry.

Speedway Global Operations Infrastructure Limited
Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong S.A.R.
Business Registration No. 81104297